Frequently Asked Questions

1. How do I choose the right wig or eyelashes for me?

  • Selecting the perfect wig or eyelashes depends on various factors such as your face shape, skin tone, and personal style. Explore our detailed selection to find the ideal match tailored to your unique preferences.

2. Are your wigs and eyelashes made from natural or synthetic materials?

  • Our wigs and eyelashes are crafted from premium-quality materials, including natural human hair. Each product is carefully designed to deliver exceptional comfort, durability, and a natural look and feel.

3. How do I care for my wigs and eyelashes?

  • Proper care and maintenance are essential to prolonging the lifespan of your wigs and eyelashes. We recommend gentle washing with specialized products, storing them in a cool, dry place, and avoiding exposure to heat and harsh chemicals. 

4. Can I style or customize my wig or eyelashes?

  • Yes! Our wigs and eyelashes are versatile and can be styled, trimmed, or customized to suit your desired look. Experiment with different hairstyles, colors, and lengths to express your individuality and creativity.

5. What is your return and exchange policy?

  • We want you to be completely satisfied with your purchase. If for any reason you're not happy with your wigs or eyelashes, we offer hassle-free service. Please refer to our Returns & Exchanges page for detailed information.

6. How long does shipping take, and do you offer international shipping?

  • We strive to deliver your orders promptly and efficiently. Shipping times may vary depending on your location and shipping method selected. We offer both domestic and international shipping options to cater to our customers worldwide. For estimated delivery times, please refer to our Shipping Information page.

7. Are your products cruelty-free and environmentally friendly?

  • We are committed to ethical practices and sustainability. Our products are cruelty-free, and we strive to minimize our environmental footprint by using eco-friendly packaging and sourcing materials responsibly.

 

8. How can I contact customer support for further assistance? - We're here to help! Our dedicated customer support team is available to assist you with any questions, concerns, or inquiries you may have. Reach out to us via email at support@lavishminx.com or through our Contact Us page.